Saturday, July 27, 2013

Consumer agency sanctions top hotels


The Consumer Protection Agency has placed seals on a dozen of Mexico City’s leading hotels. While the establishments remain open for business, the seals warn customers that the hotels are not posting the prices they charge, something required by law. Once prices are correctly posted, the seals will be removed, but fines remain a possibility.  Hotels explained to their guests that the complaint is that they had not registered with the agency charges for such incidentals as laundry and beverages in minibars. Meanwhile, McDonald’s has been fined for misleading advertising. The protection agency itself came under fire recently when it threatened to sanction a restaurant that failed to provide a desired table to the daughter of its former director. That director has since resigned.
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Jimm Budd
Reporting From Mexico City
Member of the Society of American Travel Writers

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